SMS Notifications
Your customers shouldn't have to wonder where their order is.
The number one reason customers message you mid-week is to check in on their order. SMS notifications answer that question before they ask it.
Automated SMS notifications for home bakery orders — Crumb Coach texts your customers when their order is confirmed, ready, or delivered. Customize every template to sound like you. Customers stop asking 'is my order ready?' and you stop answering.Start for free
🍞 Chasity's Bakery
Hi Sarah! Your order #1042 is confirmed for pickup Saturday at noon. Can't wait! 🧡
🍞 Chasity's Bakery
Your order is ready for pickup! See you soon. 🎉
Notification Triggers
01
Every order status change sends a text.
When an order is confirmed, in progress, ready for pickup, or out for delivery — your customer gets a text. Automatically. You don't type anything. They're not wondering. Everyone wins.
02
You control which notifications go out.
Turn individual notification types on or off. If you don't do delivery, you don't need an out-for-delivery text. Customize your templates so they sound like you, not like a robot.
03
Quote and invoice notifications are included.
Send a quote and your customer gets a text with the details. Accept payment and they get a confirmation. The whole transaction has a paper trail — and your customer feels taken care of without you lifting a finger.
04
Opt-outs are handled automatically.
If a customer opts out of texts, Crumb Coach respects that. You won't accidentally send to someone who doesn't want them — that's handled in the background so you never have to think about it.
🍞 Chasity's Bakery
Hi Sarah! Your order #1042 is confirmed for pickup Saturday at noon. Can't wait! 🧡
🍞 Chasity's Bakery
Your order is ready for pickup! See you soon. 🎉
Notification Triggers
Your voice, automated
Notifications that sound like you sent them yourself.
Every SMS template is customizable. Add your bakery name, a warm sign-off, whatever makes it feel human. Your customers should feel like you took the time to text them — even when Crumb Coach did it for you.
Frequently Asked Questions
SMS notifications are included in the Pro plan. There's no per-message fee — you get automated notifications for all your orders as part of your subscription.
More questions? See all FAQs →